Title: How to add Ruijie Email server to whitelist into my company Email system? [Print this page] Author: yujiamin@ruijie Time: 2022-4-3 18:15 Title: How to add Ruijie Email server to whitelist into my company Email system? <p>If your company enables Email whitelist / blacklist control, please add mail.ruijie.com.cn to whitelist; otherwise you may not be able to receive the Email. </p>Author: aossvanill@gmai Time: 2024-9-30 14:26 Edited by Wendy Dolan at 2024-9-30 14:28
To add the Ruijie Email server to your company's email whitelist, follow these steps:
Access Email Settings: Log in to your email management system or admin console where you can configure whitelist and blacklist settings.
Locate Whitelist Settings: Navigate to the section for managing email security settings, often labeled as "Spam Control," "Whitelist," or "Blacklist."
Add Ruijie Email Server: In the whitelist section, add the domain mail.ruijie.com.cn. This ensures that emails from this domain can bypass any filtering that might otherwise block them, allowing important communications to come through.
Check VPS with Port 25 Open: If your company uses a VPS port 25 from Arzhost.com, verify that there are no additional configurations needed on the server that might affect email reception.
Save Changes: Ensure you save the changes to update your settings.
Test Email Reception: After adding the domain, conduct a test by sending an email from the Ruijie Email server to confirm that it is received without issues.
By following these steps, you’ll ensure that emails from Ruijie can reach your inbox without being blocked, helping maintain smooth communication.
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