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Title: What can I do if my ruijie AP keep rebooting/restarting? [Print this page]

Author: Daisy    Time: 2022-4-16 11:04
Title: What can I do if my ruijie AP keep rebooting/restarting?
1. Try to reset the AP.
Factory reset AP, we need to divide this circumstance into several scenarios:
Scenarios 1: fit mode,
                (1) we can login to the ac, and execute the command:
                            ac-controller
                            factory-reset apname
                (2) we can login to the AP, and excute the command :
                           Ruijie#apm factory-reset
Scenarios 2: fat mode,
                      we can login to the ap via console or telnet,

                      and excute the command:
                      delete config.text
                      reload
Scenarios 3: macc mode,  
                 (1) we can login to the ap via console or telnet,
                      and execute the command:
                      delete config.text
                      reload
                 (2) import 'apm factory-reset' in Ruijie Cloud WEB CLI
Also, for APs that don't have RJ45 console port, it supports to reset AP using the reset button.
Press the reset button for more than 3 seconds until it reboots.

2. If its log show no rgos.bin, try to recover the firmware
(1)If non-console AP, please  refer this guide ‘How to recover wall ap firmware under boot ?’ to try to recover the AP
(2)If can console in AP, Please   refer this guide 'How to recover AC & AP&Switch firmware under boot ?'  to try to recover the AP





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