Ruijie Community

Title: Why my project on Cloud was failed to hand over? [Print this page]

Author: GTAC-Sophia    Time: 2022-6-14 10:41
Title: Why my project on Cloud was failed to hand over?
As shown in the below picture, you need to takeover the shared project in the new account, then you can see it in your project list.






Author: vanness@sds.com    Time: 2024-12-27 13:53
Dear Ruijie support team,

please advice to solve the issue below




Author: liuxiyang@ruiji    Time: 2024-12-27 15:15
Tee Sai Hoe replied at 2024-12-27 13:53
Dear Ruijie support team,

please advice to solve the issue below

Hello,

May you check if the cloud where the project you are transferring is located and the receiving account are in the same cloud? If you use the web to log into your cloud account, you can check whether your cloud is in AS or EU:


Best regards,
Steve






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