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Title: Status: Not Online Yet [Print this page]

Author: Canh_vn Time: 2022-7-21 23:19
Title: Status: Not Online Yet
Dear,
My AP has Status: Not Online Yet such as the image. Tip of help is:
When the device goes offline, please
1. check the ACS URL configuration;
2. check the network connection between the device and cloud
I do not know where is "check the ACS URL configuration" to check
. Please help me to solve this problem.
Thanks

Author: yujiamin@ruijie Time: 2022-7-22 09:35
Dear sir

You can follow this guide to troubleshoot for reyee device offline issue:
https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=3290

Best regards
Jenny

Author: it-support@neco Time: 2022-7-22 11:21
try to check project location of this device.

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