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Title: Advise Upgrade Firmware of Model ES226GC-P [Print this page]

Author: itsupport@traff    Time: 2022-8-14 22:04
Title: Advise Upgrade Firmware of Model ES226GC-P
HI Support Team,
we would like to  check is this correct next firmware path to upgrade ( MODEL : ES226GCP) . As the screenshot show it was aborted.
As screenshot show (Model :ES205GC-P) successful upgrade to new firmware.
For this MODEL : ES226GCP is this the same as ES205GC-P firmware upgrade?











Author: GTAC-Patrick    Time: 2022-8-15 15:45
Edited by Patrick at 2022-8-15 16:00

Dear sir,
Sorry for that ESW_1.0(1)B1P20,Release(09200309) cannot support the upgrade of RG-ES226GC-P, which means ES226GC-P is not the same as ES205GC-P firmware upgrade.


Best regards,
Patrick

Author: itsupport@traff    Time: 2022-8-16 21:04
Patrick replied at 2022-8-15 15:45
Dear sir,
Sorry for that ESW_1.0(1)B1P20,Release(09200309) cannot support the upgrade of RG-ES226GC- ...

Will there be any corrective upgrade to this model as it keep showing  on our web console- switch firmware to upgrade.
Since this is wrong firmware for this model?

Or can it be remove wrong firmware for this model ES226GC-P ?
Else , every time i login. I will just click on it hahah
Heng

Author: GTAC-Patrick    Time: 2022-8-17 10:23
Itsupport Team replied at 2022-8-16 21:04
Will there be any corrective upgrade to this model as it keep showing  on our web console- switch  ...

Dear sir,
The recommended version showing on Cloud is right for ES226GC-P.


Could you provide screenshot about the detail of abort with me?



Best regards,
Patrick

Author: itsupport@traff    Time: 2022-8-17 19:31
Patrick replied at 2022-8-17 10:23
Dear sir,
The recommended version showing on Cloud is right for ES226GC-P.

Patrick,
It still at the firmware upgrade , waiting for me to click to  upgrade. haha
Error check: Integrity check failure for new downloaded package.




Author: GTAC-Patrick    Time: 2022-8-18 17:21
Itsupport Team replied at 2022-8-17 19:31
Patrick,
It still at the firmware upgrade , waiting for me to click to  upgrade. haha
Error check ...

Dear sir,
I'm sorry for causing inconvenience to you.
You may seek further help on this issue by starting a live chat on RITA:
https://www.sobotws.cn/chat/pc/v2/index.html?sysnum=eee7ec2e351e4569a4791536fb5f0973


Best regards,

Patrick






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