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Title: Expiry of Voucher [Print this page]

Author: laichunfai@plkt Time: 2022-10-20 23:20
Title: Expiry of Voucher
Hi,
How long will a voucher be valid, if it has not yet been used?

Author: GTAC-Joy Time: 2022-10-21 13:08
Dear sir

You can modify the period on the user group

Best regards
Joy

Author: laichunfai@plkt Time: 2022-10-21 13:50

Joy123 replied at 2022-10-21 13:08
Dear sir

You can modify the period on the user group

Dear Joy,
Thx and well understood, but what I'd like to know exactly is
1) if a voucher has not been used yet (such as k4sr7md and wm37rwtp in the screenshot attached), would it be valid for use forever?
2) If such unused vouchers are not valid for use forever, do we have a parameter to define say they will expire at 23:59 on the date of creation?
The reason behind being that if those unused vouchers have been distributed to external visitors, we do not want the vouchers to be valid forever, at least for the period of time we expect only, due to security concerns.
Many thanks for your replies.
Regards,
Lawrence

Author: GTAC-Joy Time: 2022-10-21 16:17

Lawrence replied at 2022-10-21 13:50
Dear Joy,
Thx and well understood, but what I'd like to know exactly is
1) if a voucher has not be ...

Dear sir

If Voucher has never been used, it will not be automatically deleted
If the Voucher has been used, the "Activated at" and "Expired at" times will be generated on the first use, and the Voucher will be invalid when the "Expired at" time is reached

Best regards

Joy

Author: laichunfai@plkt Time: 2022-11-2 22:56

Joy123 replied at 2022-10-21 16:17
Dear sir

If Voucher has never been used, it will not be automatically deleted

We do hope there will be a parameter available in near future, which controls the validity (expiry time) of unused vouchers. That is, if a voucher is not used in a specific time, say by 23:59 on the date of creation, it will no longer be valid then.
Many thanks for considering such a requirement and flexibility.
Best regards,
Lawrence

Author: GTAC-Sophia Time: 2022-11-3 10:06

Lawrence replied at 2022-11-2 22:56
We do hope there will be a parameter available in near future, which controls the validity (expiry ...

Hi Sir, thank you for your suggestion. I will feedback your requirement to the product manager.

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