Ruijie Community

Title: Hepl Me! [Print this page]

Author: nguyenphunghung    Time: 2022-11-2 15:18
Title: Hepl Me!
Dear Admin!
I currently have an account: Ruijie Cloud as a contractor to install equipment. The devices have been set up and registered under my management by me. But recently I noticed my devices were removed from my account. Although I do not assign management rights to anyone.
In order not to have a dispute about device management rights. I ask the Admin not to confirm my device management rights for any account without my consent and confirmation.
Ask Admin to consider helping me.

Author: yujiamin@ruijie    Time: 2022-11-2 17:17
Dear sir

Ruijie Cloud will not remove the devices from your account without authorization.

Could you please help confirm whether you have shared the network to others? And you can check the operation log on cloud here to check who has removed your device.





Best regards

Jenny






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