Ruijie Community

Title: Error Message [Print this page]

Author: nadeem@isruae.c Time: 2023-2-27 21:21
Title: Error Message
Every Time we receive this Error message please do need ful

Author: yujiamin@ruijie Time: 2023-2-28 10:26
Dear sir

Can you help describe more details about this process, how you operate that encounter this error? May I know if your phone connect to other network, whether this issue still happens?

Best regards
Jenny

Author: nadeem@isruae.c Time: 2023-2-28 14:55

GTAC-Jenny replied at 2023-2-28 10:26
Dear sir

Can you help describe more details about this process, how you operate that encounter this ...

Dear Jenny

This problem we are facing only in Ruijie, we have TPlink access points there is no issue on it.

Please find below screenshot. when click on details we get this message o Iphone iosr16.3.1

Author: yujiamin@ruijie Time: 2023-2-28 16:22

Mohammed Nadeem replied at 2023-2-28 14:55
Dear Jenny

Dear sir

May I know you configure what type of SSID and what you have done when the error occured?
In order to solve your problem faster, please contact with us on Rita Live(https://www.ruijienetworks.com/rita ) for this problem of this case ID: CS20230228-1401673
.

Best regards
Jenny

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