Ruijie Community

Title: WiFi HIKVISION Not Connnecting After Upgrading to ReyeeOS 1.218.1410 [Print this page]

Author: mddmmddm Time: 2023-3-9 22:20
Title: WiFi HIKVISION Not Connnecting After Upgrading to ReyeeOS 1.218.1410
Folks, DO NOT upgrade your 2200(E) to ReyeeOS 1.218.1410 if you have HIKVISION Wi-Fi cameras. This latest firmware breaks 802.11 authentication/association. I've opened case CS20230309-1459694 to troubleshoot further. I'm waiting for firmware fix, or downgrade image. This issue has been replicated with two different 2200(E) and two different HIKVISION Wi-Fi cameras. When connecting the HIKVISION Wi-Fi cameras to a TP-LINK AP it works fine.

[29064.669825] RTW: recv eapol packet
[29064.670901] RTW: send eapol packet
[29065.665463] RTW: recv eapol packet
[29065.666135] RTW: send eapol packet
[29066.665222] RTW: recv eapol packet
[29066.665822] RTW: send eapol packet
[29067.665206] RTW: recv eapol packet
[29067.665858] RTW: send eapol packet
[29069.562135] RTW: indicate disassoc
[29069.562287] RTW: set bssid:00:00:00:00:00:00
[29091.818052] RTW: set ssid [UrucaFlats] fw_state=0x00000008
[29091.818288] RTW: set bssid:9e:2b:a6:80:f9:58
[29097.912757] RTW: indicate disassoc <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
[29100.298167] RTW: set ssid [UrucaFlats] fw_state=0x00000008
[29100.298317] RTW: set bssid:9e:2b:a6:82:ed:d2
[29106.373014] RTW: indicate disassoc <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

[29108.623396] RTW: set ssid [UrucaFlats] fw_state=0x00000008
[29108.623577] RTW: set bssid:9e:2b:a6:82:ed:d2
[29114.692941] RTW: indicate disassoc <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

[29116.964793] RTW: set ssid [UrucaFlats] fw_state=0x00000008
[29116.965256] RTW: set bssid:9e:2b:a6:80:f9:58
[29123.032575] RTW: indicate disassoc <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

[29125.290646] RTW: set ssid [GTWireless-2.4G] fw_state=0x00000008
[29125.290824] RTW: set bssid:84:d8:1b:7c:05:c8
[29125.385027] RTW: start auth
[29125.388333] RTW: auth success, start assoc
[29125.394548] RTW: assoc success

Author: chenzixuan3@rui Time: 2023-3-10 10:08
Dear sir

Sorrry for the delay , I will follow up on this issue on CSM

Author: mddmmddm Time: 2023-3-13 05:47

GTAC-Joy replied at 2023-3-10 10:08
Dear sir

Sorrry for the delay , I will follow up on this issue on CSM

It has been days since I requested downgrade URL to rollback 2200(E) to previous state, and no updates from support yet... Not the support one needs/deserves. Please do better. Thanks!

Author: chenzixuan3@rui Time: 2023-3-13 09:59

Marcos Herrera replied at 2023-3-13 05:47
It has been days since I requested downgrade URL to rollback 2200(E) to previous state, and no upd ...

Dear sir

Very sorry for the inconvenience ,the version has been sent to you, please check it.

Author: xtianice011@gma Time: 2023-4-3 21:45

GTAC-Joy replied at 2023-3-13 09:59
Dear sir

Very sorry for the inconvenience ,the version has been sent to you, please check it.

I'm having the same issues with my device, it keeps disconnecting after the update. would like to rollback 2200(E) from the previous state. please send the link for the firmware. Thanks!

Author: janzsaludaga199 Time: 2023-4-3 23:41
Edited by JalZa at 2023-4-3 23:43

just go back firmware v1.210.*
https://www.ruijienetworks.com/products/Reyee-Wireless/reyee-indoor-ap/RG-RAP2200E
go to Documents and find v1.210
then download it
~ if you get page error just ask RITA ~
next go to local upgrade
then make sure you uncheck the Retain or Keep Setup (because you still get bug)

Welcome to Ruijie Community (https://community.ruijienetworks.com/)