Title: Forget Email Login Ruijie Cloud [Print this page] Author: it.pkmsedati@gm Time: 2023-4-6 17:57 Title: Forget Email Login Ruijie Cloud We are experiencing problems with the email used to log in to Ruijie Cloud. The user with the current registered email is deceased, and we want to re-adopt to a new email. But we can't. Is there any way to hard reset directly from the device?
Could you please provide the SN of the device bound to the account? Please take a picture of the device model and SN and send the image to postsale@ruijie.com.cn, please include the Case ID CS20230406-1610776 in the subject. Thank you.
Best regards,
Jayden
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