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Title: why EG210G-P restart every day? [Print this page]

Author: ITA.KOHPHANGAN@ Time: 2023-5-4 14:12
Title: why EG210G-P restart every day?
Dear Support
Are there any reports that can be viewed? why EG210G-P restart every day?

Author: GTAC-Jayden Time: 2023-5-4 15:17
Dear Sutisan,

May I please know whether the device has been manually rebooted? If not, may I please know how this device is connected? Could you please describe the network topology and check w
hether the power cord is securely connected?

Best regards,
Jayden

Author: ITA.KOHPHANGAN@ Time: 2023-5-4 16:51

GTAC-Jayden replied at 2023-5-4 15:17
Dear Sutisan,

May I please know whether the device has been manually rebooted? If not, may I please ...

I have checked according to your suggestion. everything is tight The connection from the router to this device.

Author: GTAC-Jayden Time: 2023-5-4 17:10

Sutisan Chamarree replied at 2023-5-4 16:51
I have checked according to your suggestion. everything is tight The connection from the router to ...

Dear Sutisan,

Could you please provide the current firmware version of the device? Would it be possible to share the network with me to check? If possible, please send the sharing link to postsale@ruijie.com.cn and include the case ID CS20230504-1733673 in the subject. Thank you.

Best regards,
Jayden

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