Ruijie Community

Title: Channel Switching Causing Wi-Fi Disconnects? [Print this page]

Author: Onmurk    Time: 2023-5-20 15:57
Title: Channel Switching Causing Wi-Fi Disconnects?
Hello,
We use Unifi and Ruijie AP in our facility, sometimes when clients switch between Unifi and Ruijie, they get disconnected and need to login from hotspot.

I think this happens when switching to different channels between devices.

If I set the APs to the same channels, will my problem be fixed?


Author: GTAC-Ross    Time: 2023-5-20 16:36
Dear sir,
Sure,you can try that first  and May I know the SN of the Ruijie AP?
1.switch between Unifi and Ruijie-->you mean switch the SSID between Unifi and Ruijie?
2.need to login from hotspot-->you mean can not use the original SSID?need to access the network via the device's hotspot that connected to the SSID properly?
3.Because it is used together with other manufacturers' equipment, there is no guarantee that the problem can be solved after adjusting to the uniform channel
Best Regards,
Ross





Welcome to Ruijie Community (https://community.ruijienetworks.com/) Powered by Discuz! X3.2