Title: How to troubleshoot if the EW's wireless repeater fails? [Print this page] Author: GTAC-Sophia Time: 2023-5-31 14:25 Title: How to troubleshoot if the EW's wireless repeater fails? 1) Check whether the SSID can be searched, if it fails, check the primary router status and test if other devices can search the SSID of the primary router.
2) If the primary EW's SSID can be searched. Check whether the EW router can get an IP address via DHCP successfully. If it fails, please check the DHCP configuration on DHCP server and test if other devices connecting to the same SSID can get IP successfully.
3) Put the secondary router and the primary router closer and do wireless bridge once again.
4)Connect the LAN port of the primary router to the WAN port of the secondary router, and configure it to Access point, after it has bridged successfully, disconnect the network cable and switch as wireless repeater.
5) Restore factory setting and bridge once again
6) If the problem is still unsolvable, you may start a Live Chat with our Support Engineer for assistance: RITA Live Chat
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