Title: What can I do if I forget the EW management password? [Print this page] Author: GTAC-Sophia Time: 2023-5-31 14:44 Title: What can I do if I forget the EW management password? a) If you manage your Reyee device on Ruijie Cloud, you can modify the password through Ruijie Cloud.
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b) If you still can't log in with the new password after changing it, it's possible that the cloud hasn't synchronized the new password to the device. You need to change the password on the device web or cloud APP.
c) If the Reyee device is not on Ruijie Cloud, you can press the reset button on the device for more than 5s to restore the factory settings.
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