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Title: My Project Is Not found [Print this page]

Author: its.internalgro    Time: 2023-6-21 16:30
Title: My Project Is Not found
Edited by Fikri Irsyad at 2023-6-21 16:31

My project is not found after ruijie cloud got a update. i try to connect AP with IP is no problem, but when i open the config with Ruijie cloud i cant open it, because the project is LOST. Can you check my account, and restore my lost project. Tq

Author: guominxiang@rui    Time: 2023-6-21 18:15
May you share with me the following information for checking pls? To protect your privacy, please send it to my email address: guominxiang@ruijie.com.cn
1. your cloud account and password
2. one of your device SN( from lost project)
3. your project name





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