Title: What can I do if my EG dial up fails via pppoe? [Print this page] Author: GTAC-Sophia Time: 2023-7-14 10:53 Title: What can I do if my EG dial up fails via pppoe? Step1: Check that the network cable is properlyconnected to the WAN port of the device and the corresponding LED indicatorblinks or is steady on.
Step2: Check whether the PPPoE correspondingconfiguration (including dialing parameters, username and password) is correct.
Step3: Check whether the interface MTU configuration is correct. The mtu value of the pppoe client needs to be 1492 or less.
Step4: Replace PC directly connect to the ISP tocheck whether it can dial up normally.If PC also fails to dial up, pleasecontact the ISP to solve this issue.
Step5: If the PC can dial up normally, you can try to modify the mac address of the dial-up interface to the mac address of the PC network adapter to test whether it is normal.
Step 6
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