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Title: ES209GC-P always show wrong information [Print this page]

Author: zabidi@mukemmel Time: 2023-7-18 11:48
Title: ES209GC-P always show wrong information
Hello,
We have 2 ES209GC-P switch in our network. This 2 switch always show wrong information. Example, switch level 5 will show switch level 9 status. & sometime vice versa. we also can see the MAC address status is same for both switch in overview but in details shows the correct switch MAC address. Because of this issue i can see our wifi connection alway get interuption.

Also, our topology that we have draw alway missing even we have darw new one.

We experience this issue starting ruijie cloud upgrade.
Really appreciate if you can solve this issue ASAP.
Thanks.

Author: guominxiang@rui Time: 2023-7-18 11:53
Would you mind share with me your project for checking? Here is my email address: guominxiang@ruijie.com.cn
Please also share with me your real topology( description or drafting)

Author: zabidi@mukemmel Time: 2023-7-31 10:01

GTAC-Micca replied at 2023-7-18 11:53
Would you mind share with me your project for checking? Here is my email address: guominxiang@ruijie ...

Hello, i already share via email all information but seem no respond for long time.
What is the update?

Author: guominxiang@rui Time: 2023-7-31 10:09

Zabidi Jamil replied at 2023-7-31 10:01
GTAC-Micca replied at 2023-7-18 11:53
Would you mind share with me your project for checking? Here i ...

I'm sorry that I didn't receive your email in my mailbox, could you please send it again? guominxiang@ruijie.com.cn

Or let me know your email address, I will contact you. Thank you.

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