Ruijie Community

Title: Post-login URL not working [Print this page]

Author: ismael@sevenone Time: 2023-7-24 20:01
Title: Post-login URL not working
I tried to customized the portal page then we tried to access the portal on our mobiles devices, the link doesn't show. It only shows you are connected to the wifi.

Author: ismael@sevenone Time: 2023-7-24 20:29

GTAC-Steve replied at 2023-7-24 20:15
Hi sir,

May I know your device model and SN? May you share the project with me? This is my email:li ...

I shared the project on your email. Let me know if you have it.

Author: liuxiyang@ruiji Time: 2023-7-24 20:32

replied at 2023-7-24 20:29
I shared the project on your email. Let me know if you have it.

Sorry, I didn't receive your email. May you ensure it again?

Author: ismael@sevenone Time: 2023-7-24 20:41

GTAC-Steve replied at 2023-7-24 20:32
Sorry, I didn't receive your email. May you ensure it again?

Sorry, I am new to Ruijie. Do I need to add you on user account or use the e-sharing and send you the link?

Author: liuxiyang@ruiji Time: 2023-7-24 20:59

replied at 2023-7-24 20:41
Sorry, I am new to Ruijie. Do I need to add you on user account or use the e-sharing and send you ...

Please help share your cloud network with 'read&write' permission to me. The recommended shared Validity Period is 1 week.

Author: ismael@sevenone Time: 2023-7-24 21:06

GTAC-Steve replied at 2023-7-24 20:59
Please help share your cloud network with 'read&write' permission to me. The recommended shared Va ...

Here is the link
cloud-as.ruijienetworks.com/admin3/?rewrite=off&shareCode=FCFA318664F54F1A912F3F5D1049583C

Author: liuxiyang@ruiji Time: 2023-7-24 21:13

replied at 2023-7-24 21:06
GTAC-Steve replied at 2023-7-24 20:59
Please help share your cloud network with 'read&write' permiss ...

Thank you , may you tell me your email?

Author: admin Time: 2023-7-25 09:52
Hi, our TAC engineer Steve has received you network and are checking your question now. And we will provide you the solution as soon as possible.
Please note that Community is a public platform, your private information like your network link, please do not share on Community for the security concern.

Author: ismael@sevenone Time: 2023-7-26 11:32

admin replied at 2023-7-25 09:52
Hi, our TAC engineer Steve has received you network and are checking your question now. And we will ...

Hi! Thanks for the info. Any update on my concern? Many thanks

Author: liuxiyang@ruiji Time: 2023-7-26 11:39

User 128682 replied at 2023-7-26 11:32
Hi! Thanks for the info. Any update on my concern? Many thanks

Hi sir,
I checked there are some wrong configureaiton on the device, so I need change it, may you tell me your email? Let me tell you which configuration I need to change first.

Author: ismael@sevenone Time: 2023-7-26 11:44

GTAC-Steve replied at 2023-7-26 11:39
Hi sir,
I checked there are some wrong configureaiton on the device, so I need change it, may you ...

Here is my email address ismael@sevenoneit.com

Author: ismael@sevenone Time: 2023-7-27 11:45

User 128682 replied at 2023-7-26 11:44
Here is my email address

Hi Steve,
I replied to your email. Did you receive it? Many thanks

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