Ruijie Community

Title: File Sharing issue: Scan file and send in Canon photostat machine failed in [Print this page]

Author: it@peacepack.co Time: 2023-8-2 12:38
Title: File Sharing issue: Scan file and send in Canon photostat machine failed in
Network IP: 192.168.11.xxx
Printer: Canon iR-ADV C3330 (using Scan and Send function)

WiFi Devices:
D-Link (x1)
Ruijie AP820-L(V2) x3, Ruijie AP820-L(V3) x1

Both WiFi devices connected in same network 192.168.11.xxx, in a same Network Profile with File and printer sharing enaled.
Working: D-Link, scanned document successfully deliver to user PC
Not Working: Ruijie (x4), scanned document failed to deliver to user PC

Please advise what issue/configuration miss out.

Author: yujiamin@ruijie Time: 2023-8-2 12:55
Dear sir

You can enable MDNS forwarding function on Ruijie then test again, here is the command:
Ruijie(config)# data-plane close-mdns-filter enable

Best regards
Jenny

Author: it@peacepack.co Time: 2023-8-2 13:19
Edited by Jim Khor at 2023-8-2 16:02

GTAC-Jenny replied at 2023-8-2 12:55
Dear sir

You can enable MDNS forwarding function on Ruijie then test again, here is the command:

Ruijei EWEB:
Maintenance -> System -> Web CLI
WiFi-AP-GF-Office#config terminal
Enter configuration commands, one per line. End with CNTL/Z.
WiFi-AP-GF-Office(config)#data-plane close-mdns-filter enable
WiFi-AP-GF-Office(config)#
Applied same configuration in 4 WiFi AP, but didn't work. (unable to send, Resending and No Response at last)

Latest Update: (Solved)
Solution:
https://www.youtube.com/watch?v=w7vyE7rEYbY

Alternative:
Ruijie-EWEB
Maintenance -> System -> Web CLI
Enter Command
config terminal [Send]
data-plane wireless-broadcast enable [Send]

Author: yujiamin@ruijie Time: 2023-8-2 17:21

Jim Khor replied at 2023-8-2 13:19
GTAC-Jenny replied at 2023-8-2 12:55
Dear sir

Dear sir

Thank you for your reply. If you encounter any problems, please feel free to contact us. You can also check the attached picture to find the web cli option:

Best regards
Jenny

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