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Title: A timeout connection error is reported when the built-in portal web authentication fails. [Print this page]

Author: admin Time: 2018-4-10 08:30
Title: A timeout connection error is reported when the built-in portal web authentication fails.
A timeout connection error is reported when the built-in portal web authentication fails.

Author: admin Time: 2018-4-10 08:31

(1) If the communication between the AC andthe RADIUS server fails, check whether the routes are different becausemultiple IP addresses are set for the RADIUS server.

(2) No AC is added to the RADIUS server.Check whether the SAM is added with an AC.

(3) The RADIUS key configuration isinconsistent. Check whether the SAM is added to the AC for more than two times(the IP address of the uplink interface of the AC is added).

(4) The proxy is enabled for the InternetExplorer but the built-in Portal does not support the proxy. Disable the proxyof the Internet Explorer.

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