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Title: Does RG-S5300 supported by ruijie cloud ? [Print this page]

Author: linyonghang1@ru Time: 2023-8-17 10:09
Title: Does RG-S5300 supported by ruijie cloud ?
Yes, RG-S5300 can be supported by ruijie cloud.

Author: alec09.nai@gmai Time: 2024-10-7 21:54
how? can you teach us what are the procedures? I already tried my best but no luck.

Author: yujiamin@ruijie Time: 2024-10-14 17:51

Alec Ian Gajo replied at 2024-10-7 21:54
how? can you teach us what are the procedures? I already tried my best but no luck.

Dear sir

After you make sure the switch can get the Internet, you can try to add acs url on the switch to test:

Ruijie#configure ter
Ruijie(config)#cwmp
Ruijie(config-cwmp)#acs url http://devicereg.ruijienetworks.com/service/tr069servlet
Ruijie(config-cwmp)#end
Ruijie#wr
You can also refer to this guide to troubleshoot device offline issue: https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=2011&extra=page%3D1
If the problem still exists, please help provide the following command results to our support email(service_rj@ruijienetworks.com) to further check this issue:

show version
show cwmp config
show cwmp status
ping devicereg.ruijienetworks.com
ping 8.8.8.8
show int status
show ip int bri

Best regards
Jenny

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