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Title: Wifi Issues [Print this page]

Author: support@bvs.co. Time: 2023-8-17 15:56
Title: Wifi Issues
Good Day
i have 2 laptops in the office that gets half signal even when the laptop is under the AP. We have 2 users using the same laptop Model the other one gets 800mbps when running a speed test and the other one gets 2mbps both connected to the same wifi.
Kindly assist me

Author: yangyue1@ruijie Time: 2023-8-17 16:13
Could you plz test the network speed using hotspot from a phone to see if there is any difference between the 2 laptops?
This difference is about the laptop, you can use software to optimize and update it to make it the same as the normal one to speed up.

Author: support@bvs.co. Time: 2023-8-17 16:57

GTAC-Stella replied at 2023-8-17 16:13
Could you plz test the network speed using hotspot from a phone to see if there is any difference be ...

Good Day,

The fix was to force the laptop's wifi adapter to 5Ghz 802.11a once connected i put it back to Dual Band 820.11 a/b/g

Author: support@bvs.co. Time: 2023-8-17 16:58
Good Day,
The fix was to force the laptop's wifi adapter to 5Ghz 802.11a once connected i put it back to Dual Band 820.11 a/b/g

Author: yangyue1@ruijie Time: 2023-8-17 17:41

Vikesh Parboo replied at 2023-8-17 16:58
Good Day,
The fix was to force the laptop's wifi adapter to 5Ghz 802.11a once connected i put it bac ...

So the problem is fixed right?
I am glad to hear from you.

Author: support@bvs.co. Time: 2023-8-17 18:16

GTAC-Stella replied at 2023-8-17 17:41
So the problem is fixed right?
I am glad to hear from you.

Yes it is

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