Title: Ruijie Access Point Dropping Internet Connection [Print this page] Author: arsalan.hamid@a Time: 2023-8-28 17:59 Title: Ruijie Access Point Dropping Internet Connection Hello we have installed RAP2260(G) and user is experiencing wifi drop or disconnect, simply no internet connection.
We have optimized the access point as well but still issue exist. We have to reboot the access point to get the internet connection back again. Kindly help.
Regards,
Author: guominxiang@rui Time: 2023-8-28 20:14
1. If the user is disconnected, can user obtain the IP address?
>If the IP address can be obtained, can ping 8.8.8.8 and ping
gateway address successfully?
>If you can't get the address, can you tell me where the DHCP server is and share the configuration with me?
2. Do random users have this problem, or do regular users all have this problem?
3. would you mind share with me your project for further
checking? here is my email address: guominxiang@ruijie.com.cn