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Title: How to Copy Information Collected in One-click Mode over TFTP When No USB Flash Drive Is Available? [Print this page]

Author: admin Time: 2017-5-3 16:42
Title: How to Copy Information Collected in One-click Mode over TFTP When No USB Flash Drive Is Available?

How to Copy Information Collected in One-click Mode over TFTP When No USB Flash Drive Is Available?

Author: admin Time: 2017-5-3 16:43

When no USB flash drive is available, case-type devices using the RGOS 11.X software platform (78E/86E/N18000) store information that is collected in one-click in the temporary directory TMP/VSD/0. Files in this directory need to be copied to the flash memory and hen copied to another position over TFTP.

The operation steps are as follows:

Step 1: Enter the debug su mode and start one-click information collection (no USB flash drive needs to be inserted):

Ruijie#debug su

Ruijie(support)#tech-support package

Step 2: Copy files that are collected in one-click mode in the temporary directory TMP/VSD/0 to the flash memory.

run-system-shell

cp /tmp/vsd/0/tech_support* /data

sync

exit

Step 3: Copy the files to another position over TFTP.

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