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Title: Requesting firmware downgrade for RAP2260(G) [Print this page]

Author: MARLON GELACIO Time: 2023-9-22 10:15
Title: Requesting firmware downgrade for RAP2260(G)
I would like to downgrade the firmware of my RG-RAP2260(G)? I updated the firmware last week and has suffered issues since then. The user connection would suddenly drop every few seconds. I would like to revert to the old firmware since that worked fine.

Author: liujunhui1@ruij Time: 2023-9-22 10:18
Dear sir

May I know the old firmware you uesd?
and may I know your email address? so we can send you the firmware via email

Best regards
Ross

Author: MARLON GELACIO Time: 2023-9-22 13:22

GTAC-Ross replied at 2023-9-22 10:18
Dear sir

May I know the old firmware you uesd?

Dear Sir,
Sorry i don't have the previous firmware version, the latest version installed is ReyeeOS 2.230.0.2003

Thank you.

Author: liujunhui1@ruij Time: 2023-9-22 13:27

MARLON GELACIO replied at 2023-9-22 13:22
Dear Sir,
Sorry i don't have the previous firmware version, the latest version installed is ReyeeO ...

Dear sir

Thanks ,we will send the previous firmware to your email

Best regards
Ross

Author: marlon.gelacio@ Time: 2023-9-22 14:24

GTAC-Ross replied at 2023-9-22 13:27

Dear Sir,
Thank you for the prompt response, hope to receive it as soon as possible, hope this will solve my issues today.

Thank you

Author: GTAC-Sophia Time: 2023-9-25 17:52

MARLON GELACIO replied at 2023-9-22 13:22
Dear Sir,
Sorry i don't have the previous firmware version, the latest version installed is ReyeeO ...

Hi MALON GELACIO, Community is an open platform, out of the security concern, I will delete your personal email. Please note.

Author: marlon.gelacio@ Time: 2023-9-25 18:59

GTAC-Ross replied at 2023-9-22 13:27

Hi Sir,
As of this writing, i checked my email and I haven't received the previous firmware as you promised.

Thank you.

Author: liujunhui1@ruij Time: 2023-9-25 19:04

MARLON GELACIO replied at 2023-9-25 18:59
Hi Sir,
As of this writing, i checked my email and I haven't received the previous firmware as you ...

Dear sir

I have sent the firmware again,Please check if it is blocked as spam

best regards,
Ross

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