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Title: change user info Ruijie cloud [Print this page]

Author: tsuneishi.techn Time: 2023-9-22 11:24
Title: change user info Ruijie cloud
The previous system admin on our company already resigned and I change the user info on the Ruijie cloud website to mine but still when upgrading device I still see the previous admin on the logs. How can I totally changed it?

Author: liuxiyang@ruiji Time: 2023-9-22 11:30
Hi sir,

You can refer to this step to make a change to your information.

Best regards,
Steve

Author: tsuneishi.techn Time: 2023-9-22 11:32
Edited by RAINEL at 2023-9-22 11:35

GTAC-Steve replied at 2023-9-22 11:30
Hi sir,

You can refer to this step to make a change to your information.

i already did this procedure. but still I can see name of our resign admin on the logs (login, upgrade).

Author: liuxiyang@ruiji Time: 2023-9-22 14:28

RAINEL replied at 2023-9-22 11:32
GTAC-Steve replied at 2023-9-22 11:30
Hi sir,

Hi sir,

let me check it first, If there any updates about this case, I will tell you here.

Best regards,
Steve

Author: tsuneishi.techn Time: 2023-9-22 16:55

GTAC-Steve replied at 2023-9-22 14:28
Hi sir,

let me check it first, If there any updates about this case, I will tell you here.

OK thank you.

Author: liuxiyang@ruiji Time: 2023-10-19 13:42

RAINEL replied at 2023-9-22 16:55
OK thank you.

Hi sir,

This issue already solved, please check it.

Best regards,
Steve

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