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Title: What is the Correct CLI to set default route on AP820-L(V3) ? [Print this page]

Author: ywlee@ales.my    Time: 2023-10-5 03:16
Title: What is the Correct CLI to set default route on AP820-L(V3) ?
Dear Support !

Good day to you ! I am having issue to setup set default route on  AP820-L(V3) , which I using CLI to ip route 0.0.0.0 0.0.0.0 192.168.0.1

whereby 192.168.0.1 is Gateway of the isp internet router  . But if using the Web Access on AP820-L(V3)
To test route   the Error message appear below:
Error x please check router setting

But thru AP CLI I able to ping 192.168.0.1 without any issue

Please advice

Thank you


Author: javier@ruijie.c    Time: 2023-10-5 04:56
Hello dear:
could you please share the "show run" command on your AP? do it locally please  to check if the configuration took effect.

By the way, can you reach internet if can ping the gateway?

I kindly ask you to let me know.

Regards,

Javier

Author: ywlee@ales.my    Time: 2023-10-6 00:13
GTAC--Javier replied at 2023-10-5 04:56
Hello dear:
could you please share the "show run" command on your AP? do it locally please  to check ...

Dear       GTAC--Javier ,

I unable to reply here ! any way to reach you via Email


Author: javier@ruijie.c    Time: 2023-10-7 01:01
User 58099 replied at 2023-10-6 00:13
Dear       GTAC--Javier ,

I unable to reply here ! any way to reach you via Email

You may contact us through our RITA live chat https://networks.s5.udesk.cn/im_client/?web_plugin_id=1296&language=en-us ;  or through our official email: service_rj@ruijienetworks.com

Best regards,

Javier

Author: ywlee@ales.my    Time: 2023-10-11 01:40
Edited by User 58099 at 2023-10-11 02:26

GTAC--Javier replied at 2023-10-7 01:01
You may contact us through our RITA live chat https://networks.s5.udesk.cn/im_client/?web_plugin_i ...
Hi Javier ,
Can you speak chinese  or understand chinese ? I already log in these case which you still unable to help to solve since I reported ! as well you do not understand my question ? may be I explain in chinese  so you understand ,my problem ?


你好 Javier,你会说中文吗?谢谢
Thank you

Author: javier@ruijie.c    Time: 2023-10-11 03:00
User 58099 replied at 2023-10-11 01:40
GTAC--Javier replied at 2023-10-7 01:01
You may contact us through our RITA live chat https://networ ...

Dear:

Sorry, but I don't speak chinese, only english or spanish. If you need someone who can speak chinese, can reach any of my colleagues during the schedule 9:00 am to 23:00 pm on China time through the link I shared with you on last posts.

the most likely is my colelagues will ask you to share your project.

I hope to find the support and solve your issue asap.

Regards,

Javier

Author: ywlee@ales.my    Time: 2023-10-11 22:05
GTAC--Javier replied at 2023-10-11 03:00
Dear:

Sorry, but I don't speak chinese, only english or spanish. If you need someone who can spea ...

Dear Javier,

  Noted with many thanks, have a great day


Cheers & Best Regards

Lee






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