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Title: Problem with Wifi [Print this page]

Author: 007phorn@gmail. Time: 2023-10-20 18:08
Title: Problem with Wifi
Hello we have installed RAP2260(G) and user is experiencing wifi drop or disconnect, simply no internet connection.

We have optimized the access point as well but still issue exist. We have to reboot the access point to get the internet connection back again. Kindly help.

Regards,

Author: liuxiyang@ruiji Time: 2023-10-20 18:54
Hi sir,
May I know your device's SN, How often does this happen? Will all users have this problem? How is your AP deployed? Does wired internet lag?

Best regards,
Steve

Author: 007phorn@gmail. Time: 2023-10-20 20:17

GTAC-Steve replied at 2023-10-20 18:54
Hi sir,
May I know your device's SN, How often does this happen? Will all users have this problem? ...

For device we have 10 AP, user disconnect and reconnect , some new device hard to connect. normally in network we have around 120 cleint connected . we use POE SW and connect cable to all AP.

Author: liuxiyang@ruiji Time: 2023-10-20 21:17

Sophorn Kong replied at 2023-10-20 20:17
For device we have 10 AP, user disconnect and reconnect , some new device hard to connect. normall ...

Hi sir,
For faster resolution of your problem, can you come to RITA for real-time technical support, this is the link:Tech Support Robot:
www.ruijienetworks.com/rita

Best regards,
Steve

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