Ruijie Community

Title: no option to wifi optimization in rujiie cloud [Print this page]

Author: ithelpdesk@alna Time: 2023-10-25 18:42
Title: no option to wifi optimization in rujiie cloud
dear Team .
as per screeshot i post it there ,i have 20 rujjie ap and i want to do optimization .but its showing error ,
i dont know why rujjie comapny resolve this types of issue .
if anyone know the solution of that thing please do the needful .

Author: GTAC-Jayden Time: 2023-10-25 18:46
Dear Sanjay Malik,

May I please know what AP models are in the project? Please kindly check the following image:

Best regards,
Jayden

Author: ithelpdesk@alna Time: 2023-10-25 18:53

GTAC-Jayden replied at 2023-10-25 18:46
Dear Sanjay Malik,

May I please know what AP models are in the project? Please kindly check the fol ...

Model no RG-RAP2260(G) we are using ..

Author: GTAC-Jayden Time: 2023-10-25 19:22

Sanjay Malik replied at 2023-10-25 18:53
Model no RG-RAP2260(G) we are using ..

Dear Sanjay Malik,

Please reach out to RITA live chat and provide the Case ID CS20231025-2612538 so that we can check this issue for you.

Best regards
Jayden

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