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Title: How to test AI roaming? [Print this page]

Author: raymondc@winco. Time: 2023-10-30 16:54
Title: How to test AI roaming?
After I enabled the AI roaming function on cloud, I tried walking using different device between AP. The STA can roam from one AP to another, but the cloud platform keep showing nothing on the AI roaming page and no log is display.

Author: guominxiang@rui Time: 2023-10-30 18:38
May I ask what is your device model and firmware version pls?
If you don't mind, may you share with me your project for checking pls? You can share it to my email address: guominxiang@ruijie.com.cn

Author: raymondc@winco. Time: 2023-10-31 09:36

GTAC-Micca replied at 2023-10-30 18:38
May I ask what is your device model and firmware version pls?
If you don't mind, may you share with ...

I am using 2 x RAP73HD and firmware version is 1.240.2126.
Besides, any manual for the AI roaming function such as how to read the information on the Overview page, i see there are lots of useful information but not sure what is it indicate for.
Thanks.

Author: guominxiang@rui Time: 2023-10-31 10:08

Raymond Chan replied at 2023-10-31 09:36
I am using 2 x RAP73HD and firmware version is 1.240.2126.
Besides, any manual for the AI roaming ...

Sorry we don't has the manual to explain this. Current we only has configuration guide:

May I know which part you want to know? You can take a screenshot or point it out to me so I can explain it to you.

Author: raymondc@winco. Time: 2023-10-31 12:10

GTAC-Micca replied at 2023-10-31 10:08
Sorry we don't has the manual to explain this. Current we only has configuration guide:

May I kn ...

Thanks for your help. I captured my AI roaming screen, would you mind to help explaining the highlighted parts information?

Author: guominxiang@rui Time: 2023-11-1 20:46

Raymond Chan replied at 2023-10-31 12:10
Thanks for your help. I captured my AI roaming screen, would you mind to help explaining the highl ...

You can click "more details" to check:

then you can see roaming trend and user roaming experience

then you can click view details, you will get this page. If you need to check more details, you can continue click details.

then you can check log details. If you still need more information, you can turn on expert mode to check.

For second question "no AI roaming information", it is possible that the user is roaming with K/V roaming, so the AI roaming did not detect the information

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