Ruijie Community

Title: Cant enable Guest WIFI [Print this page]

Author: tech_support@tc Time: 2023-12-6 13:21
Title: Cant enable Guest WIFI
[color=rgba(0, 0, 0, 0.65)]When click Enable Guest Wifi getting this massage "Not Supported . Reason: the gateway() does not exist".

Author: chenzixuan3@rui Time: 2023-12-6 13:24
Dear sir

What equipment are in your current project?

Author: tech_support@tc Time: 2023-12-7 09:26
Edited by User 39950 at 2023-12-7 09:27

GTAC-Joy replied at 2023-12-6 13:24
Dear sir

What equipment are in your current project?

Switches : RG-ES226GC-P
AP : RAP2260(G)

Author: Perry Hopper Time: 2023-12-13 13:00
The error message you are encountering, "Not Supported. Reason: the gateway() does not exist," suggests that there might be an issue with the configuration or setup of your network's gateway or router. Check the gateway/router!

Author: chenzixuan3@rui Time: 2023-12-13 20:33

Perry Hopper replied at 2023-12-13 13:00
The error message you are encountering, "Not Supported. Reason: the gateway() does not exist," sugge ...

Dear sir

The Guest wifi function on the Ruijie Reyee APP requires an EG device to be used in the project.

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