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Title: AP680 cloud unbind ? [Print this page]

Author: mertozsoy0555@g    Time: 2023-12-13 03:12
Title: AP680 cloud unbind ?
I have a Ruijie AP680 model device. The device was registered to the cloud account by someone else before me. We cannot reach the person. I physically have the device and I reset it. But I can't add it to cloud. How can I remove the link?


Author: javier@ruijie.c    Time: 2023-12-13 08:48
Dear:

Can you reach us on live chat to help you with that problem? We will ask you for a picture with the SN and time watermark (date and time) to unbind, which is sensitive information.

Thank you.

Regards,

Javier.

Author: mertozsoy0555@g    Time: 2023-12-13 11:59
GTAC--Javier replied at 2023-12-13 08:48
Dear:

Can you reach us on live chat to help you with that problem? We will ask you for a picture wi ...

DThank you for your support





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