Ruijie Community

Title: Delete Empty Projects [Print this page]

Author: red@betterbound Time: 2023-12-27 23:25
Title: Delete Empty Projects
The situation is as follows. A project was transferred several times due to some conflicting instructions.
Currently the dropdown box containing the projects hold 3 entries but 2 of them are empty and only the 3rd entry has the active project.

There is nothing to unbind to since there is no device in the 2 projects.

Any help would be greatly appreciated.

Author: v-anakaren@ruij Time: 2023-12-29 05:28
Dear,
Good day!

To able to delete the empty projects that have been created in the accounts, you must follow the following steps.
In the project that is empty, go to the 'Action' colum and select the three dots.
Then choose 'Delete' to remove and disappear from the list.

To delate the project that were received, select 'Received', go to the 'Action' colum,and select the 'share' icon whit an 'x'.
Then the project will be remobved from list.

Regards

Author: red@betterbound Time: 2023-12-29 06:48

AnaKarenDuranUrrutia replied at 2023-12-29 05:28
Dear,
Good day!

As seen here. There is nothing inside. In this picture the first project named red is selected but it's empty.
zsa is also empty. Only project hel has a device in it.

Author: v-anakaren@ruij Time: 2023-12-29 08:07

User 87329 replied at 2023-12-29 06:48
As seen here. There is nothing inside. In this picture the first project named red is selected but ...

Dear,
Could I know from where you nedd to delete the empty  projects?
The  steps I shared are  within the Ruijie Cloud.
Regards.
Karen  support team

Author: red@betterbound Time: 2023-12-29 23:44

AnaKarenDuranUrrutia replied at 2023-12-29 08:07
Dear,
Could I know from where you nedd to delete the empty projects?
The steps I shared are wit ...

Apparently if it's an empty project the only choice is to delete the account and re-register to the project as a new account.

I fixed this issue by exactly doing the above.
Delete old account.
Reregister to project.

Thank you for the help.

Author: v-anakaren@ruij Time: 2023-12-30 03:37

User 87329 replied at 2023-12-29 23:44
Apparently if it's an empty project the only choice is to delete the account and re-register to th ...

Dear,
We are here to help you.

Regards

Welcome to Ruijie Community (https://community.ruijienetworks.com/)