Title: Mesh Wifi EW1200G-PRO act like Sleep [Print this page] Author: korneliuslaia@g Time: 2023-12-29 15:34 Title: Mesh Wifi EW1200G-PRO act like Sleep i have issue and this issue already come twice, so i found the router will disconnected from internet every 7 pm. blinking and not getting internet even the ssid currently broadcasting. this is the video when router broadcast wifi but not internet access, when im trying to unplugged lan cable and plug in back the internet will be back normally
Author: yujiamin@ruijie Time: 2023-12-29 16:11
Dear sir
Please help login to the router local eweb via the default ip address: 192.168.110.1 and capture the packets on this page when this issue happens to further check. And please show me the traceroute result via this command: tracert 8.8.8.8 on the PC when it can't get the Internet normally.
You can tell this case ID: CS20231229-2945705 to our TAC when you enter the Rita Live to solve your problem quicker. Thank you for your cooperation.
Best regards
Jenny
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