Title: Device unable to add in the cloud [Print this page] Author: emmanuel.canon@ Time: 2024-1-23 10:33 Title: Device unable to add in the cloud Hi!
Greetings!
I need assistance regarding my device "RG-S5300-24GT4XS-E". I factory reset it thrice but still cannot add it to my cloud account. Always "Devices to be verified (Waiting for device to go online)"
PS: My device is online and connected to the internet, I'm trying to use it as my Core Switch
SN: G150P700080B
Regards,
Emman Author: yujiamin@ruijie Time: 2024-1-23 16:07
Dear sir
for enterprise switch, you need to configure CWMP URL on CLI manually.
Ruijie#configure ter
Ruijie(config)#cwmp
Ruijie(config-cwmp)#acs url http://devicereg.ruijienetworks.com/service/tr069servlet
Ruijie(config-cwmp)#end
Ruijie#wr
If the above commands can not work, please contact with us on Rita Live (https://www.ruijienetworks.com/rita) with this case for the same problem to solve your issue quicker. Thank you for your cooperation.
Best regards
Jenny
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