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Title: Failover on Reyee Gateway EG105G-V2 - V O I P problem [Print this page]

Author: jacques@aquilat Time: 2024-3-6 19:55
Title: Failover on Reyee Gateway EG105G-V2 - V O I P problem
Hello Support

I have setup Failover on Reyee Gateway EG105G-V2.

Primary WAN - Fibre

Secondary WAN - L T E

Internet working on both Primary WAN & Secondary WAN

Problem VOIP not working on Secondary WAN - L T E

How do I fix the problem for V O I P to work on Secondary WAN - L T E

Author: jacques@aquilat Time: 2024-3-6 21:06
Hi Support
I have resolved the problem
SIP ALG must be on and this Load Settings

Author: guominxiang@rui Time: 2024-3-6 22:05

Jacques Rossouw replied at 2024-3-6 21:06
Hi Support
I have resolved the problem
SIP ALG must be on and this Load Settings

Thank you for your questions and sharing, please feel free to discuss with us if you have any questions!

Author: jacques@aquilat Time: 2024-3-13 18:42

GTAC-Micca replied at 2024-3-6 22:05
Thank you for your questions and sharing, please feel free to discuss with us if you have any ques ...

Hello Support
Nope still getting a problem with SIP Voice calls going out onto LTE. SIP ALG not working
I have changed setting to, will test and see if it works....

Author: yujiamin@ruijie Time: 2024-3-13 21:00

Jacques Rossouw replied at 2024-3-13 18:42
Hello Support
Nope still getting a problem with SIP Voice calls going out onto LTE. SIP ALG not wo ...

Dear sir

May I know whether all the users failover can not work or only the VOIP traffic has this issue? Can you help share the network to us via email to further check the config: service_rj(Ruijie International) <service_rj@ruijienetworks.com>.
<img alt="图片.png">

Best regards
Jenny

Author: jacques@aquilat Time: 2024-3-13 21:03
Edited by Jacques Rossouw at 2024-3-13 21:07

GTAC-Jenny replied at 2024-3-13 21:00
Dear sir

May I know whether all the users failover can not work or only the VOIP traffic has this ...

Hi Jenny
Internet working fine, its only VOIP traffic problem. I have send shared link, check email.
Kind Regards

Author: chenchunyan@rui Time: 2024-3-13 21:25

Jacques Rossouw replied at 2024-3-13 21:03
GTAC-Jenny replied at 2024-3-13 21:00
Dear sir

Dear sir,
May I know if the phenemenon is that VOIP not working properly after you unplug the main WAN port?
I have received your email and your project too. Thank you for your sharing.

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