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Title: RAP2260(G) Always disconect After connect in 5-10min in Apple Product(Macbook) [Print this page]

Author: andi.keja@glint Time: 2024-3-7 14:51
Title: RAP2260(G) Always disconect After connect in 5-10min in Apple Product(Macbook)
Hi i have issue whit my RAP2260(G) Always disconect After connect in 5-10min in Apple Product(Macbook)

its use Reyee OS:2.260.0.1329. always have weak security notification in Apple product.
and the 5ghz wifi not pop up

Author: liuxiyang@ruiji Time: 2024-3-7 14:56
Hi sir,

Only Apple Product have this issue,right? could you please take a video of this issue? What encryption do you use? May I know how you power RAP2260(G)？

Best regards,

Steve

Author: andi.keja@glint Time: 2024-3-7 15:00

GTAC-Steve replied at 2024-3-7 14:56
Hi sir,

Only Apple Product have this issue,right? could you please take a video of this issue? What ...

its only happen on apple product. especially on Macbook. i use WPA/WPA2-PSK encryption, its use POE from ES210GC-LP Switch. With auto POE Setting

Author: taizhaolong@rui Time: 2024-3-7 15:40

andi keja replied at 2024-3-7 15:00
its only happen on apple product. especially on Macbook. i use WPA/WPA2-PSK encryption, its use PO ...

Hi,

WPA/WPA2-PSK encryption is considered as insecure wifi type by IOS system, you can choose WPA2 encryption method to protect your SSID configured.

Regards

David

Author: andi.keja@glint Time: 2024-3-7 15:44

GTAC-David replied at 2024-3-7 15:40
Hi,

WPA/WPA2-PSK encryption is considered as insecure wifi type by IOS system, you can choose WPA ...

how about the 5ghz ssid that not pop up in ssid list ? Only 2.4ghz SSID that people can find

Author: liuxiyang@ruiji Time: 2024-3-7 15:59

GTAC-Steve replied at 2024-3-7 14:56
Hi sir,

Only Apple Product have this issue,right? could you please take a video of this issue? What ...

Hi sir,

can you login this RAP2260(G)'s eweb for and show me power configuration? also pls show me AP 5G's channel configuration.

Author: andi.keja@glint Time: 2024-3-7 16:29

GTAC-Steve replied at 2024-3-7 15:59
Hi sir,

can you login this RAP2260(G)'s eweb for and show me power configuration? also pls show m ...

Here it is

Author: andi.keja@glint Time: 2024-3-7 16:32

andi keja replied at 2024-3-7 16:29
Here it is

the 5ghz ssid can only read and use by Phone. We cant find with Laptop/Macbook.. pls help with its..

And also. after i change the encryption to WPA2 encryption. Macbook still hard to connect to the AP and get disconnect when connected

Author: liuxiyang@ruiji Time: 2024-3-7 16:35

andi keja replied at 2024-3-7 16:32
the 5ghz ssid can only read and use by Phone. We cant find with Laptop/Macbook.. pls help with its ...

Hi sir,

can you share the project with me? This is my email:刘希洋 <liuxiyang@ruijie.com.cn>

Author: andi.keja@glint Time: 2024-3-7 16:39

GTAC-Steve replied at 2024-3-7 16:35
Hi sir,

can you share the project with me? This is my email:刘希洋

I have sent the project to ur email

Author: andi.keja@glint Time: 2024-3-8 16:42

andi keja replied at 2024-3-7 16:39
I have sent the project to ur email

Problem solved.. i try to chang the channel.. since Indonesia goverment only allowed several channel

Author: liuxiyang@ruiji Time: 2024-3-8 16:50

andi keja replied at 2024-3-8 16:42
Problem solved.. i try to chang the channel.. since Indonesia goverment only allowed several chan ...

Hi sir,

That's great, have a nice weekend!

Author: Ordnarf@gmail.c Time: 2024-8-11 21:58

andi keja replied at 2024-3-8 16:42
Problem solved.. i try to chang the channel.. since Indonesia goverment only allowed several chan ...

Hello, how was this problem solved?...

I have the same issue with a RAP6262(g)
The iphones connects and disconnect after few minutes.

But this only happens with the 6262, I have other ap (2260g) in the same network that are working perfect

Author: liujunhui1@ruij Time: 2024-8-11 22:27

Fran Martinez replied at 2024-8-11 21:58
Hello, how was this problem solved?...

I have the same issue with a RAP6262(g)

Dear sir

may I know if you tried to switched channle for the AP?
if switch the channel device still can not connect to the AP
could you share the network via this email:liujunhui1@ruijie.com.cn

Best regards,
Ross

Author: Ordnarf@gmail.c Time: 2024-8-30 04:33

GTAC-Ross replied at 2024-8-11 22:27
Dear sir

may I know if you tried to switched channle for the AP?

Hello, I'm still having the same issue.

I have just share the network to your email.

The problem is happening only in the rap 6262

Regards

Fran

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