Ruijie Community

Title: Ruijie Cloud shows " AP was bound by other account" while adding new ap [Print this page]

Author: Oscar    Time: 2018-10-10 14:46
Title: Ruijie Cloud shows " AP was bound by other account" while adding new ap
Description:

Ruijie Cloud shows " AP was bound by other account" while adding new ap


Solution:
If you are facing devices bound /used by others account issue. Please Ruijie Online technical support at Skype: service_rj@ruijienetworks.com and list down which SN and MAC need to be unbound with device's pictures(back panel). We will help you to fix this within one workday.


Author: ronenb77@gmail.    Time: 2024-10-28 19:07
hello, is this still you answer ? do we need to skype you ?  do you have other methods, like email, whatsapp, etc. ?

Author: yujiamin@ruijie    Time: 2024-10-28 20:10
Ronen Baruch replied at 2024-10-28 19:07
hello, is this still you answer ? do we need to skype you ?  do you have other methods, like email,  ...

You can consult with us by service email of Ruijie Networks: service_rj@ruijienetworks.com or reach us by Live Chat via https://www.ruijienetworks.com/rita to solve your issue quicker. We will help unbind device for you immediately. Thank you for your cooperation.






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