Ruijie Community

Title: switch management ip change problem [Print this page]

Author: liuxiyang@ruiji Time: 2024-4-1 16:45
Hi sir,
Only this ES208GC cannot save static ip address,right? Could you pelase try test other ip address for a test?Make sure this address is not in use. also could you please share the project with me if this ES208GC online on cloud? This is my email:liuxiyang@ruijie.com.cn
Best regards
Steve

Author: neugamszabi@gma Time: 2024-4-1 18:42

GTAC-Steve replied at 2024-4-1 16:45
Hi sir,
Only this ES208GC cannot save static ip address,right? Could you pelase try test other ip ad ...

Dear Steve,

thanks, i will share my project.
Today ive tested, and none ot them can save any ip settings.

Regards,
Szabolcs

Author: neugamszabi@gma Time: 2024-4-2 14:51

Szabi replied at 2024-4-1 18:42
Dear Steve,

thanks, i will share my project.

Dear Steve,
i found the "resolution", you can change the web gui languange to Chinese and i can set the fix ip address, then Save is pressable

So it's a bug.

Regards,
Szabolcs

Author: neugamszabi@gma Time: 2024-4-2 14:53
Dear Steve,
i found a fix, you can change languange at the web gui to chinese and you can save the fix ip address, so it's a bug.
Regards,
Szabolcs

Author: liuxiyang@ruiji Time: 2024-4-2 15:11

Szabi replied at 2024-4-2 14:53
Dear Steve,
i found a fix, you can change languange at the web gui to chinese and you can save the f ...

Hi sir,

Thanks for your information!
After confirming this issue again, if the P27 version of ES205C-P, ES205GC-P, ES209C-P, ES209GC-P, ES205GC, ES206GC-P, ES208GC, ES210GC-LP, ES210GS-P, FS306-D, FS306-P, ES206GS-P switch is used, there is no response when you enter the IP Setting screen to change DNS or IP from DHCP to static Settings.
1.This phenomenon only appears on the English interface, and the change is normal when you switch to Chinese. You can help customers make changes on the Chinese interface, and then switch the page language back to English after the change
2. This phenomenon only appears in ESW 1.0(1)B1P27,Release(11131015) version ESW_1 0(1)B1P21 or older versions can use this function
Final plan:The June release will address this issue.
Sorry for the inconvenience again.

Best regards,
Steve

Author: neugamszabi@gma Time: 2024-4-2 15:25
Dear Steve,
i found a fix, you can change languange at the web gui to chinese and you can save the fix ip address, so it's a bug.
Regards,
Szabolcs

Author: liuxiyang@ruiji Time: 2024-4-2 15:31

Szabi replied at 2024-4-2 15:25
Dear Steve,
i found a fix, you can change languange at the web gui to chinese and you can save the f ...

Dear Szabolcs,

Yes, you are correct.

If the P27 version of ES205C-P, ES205GC-P, ES209C-P, ES209GC-P, ES205GC, ES206GC-P, ES208GC, ES210GC-LP, ES210GS-P, FS306-D, FS306-P, ES206GS-P switch is used, there is no response when you enter the IP Setting screen to change DNS or IP from DHCP to static Settings.

1.This phenomenon only appears on the English interface, and the change is normal when you switch to Chinese. You can help customers make changes on the Chinese interface, and then switch the page language back to English after the change

2. This phenomenon only appears in ESW 1.0(1)B1P27,Release(11131015) version ESW_1 0(1)B1P21 or older versions can use this function

Final plan:The June release will address this issue.

Sorry for the inconvenience again.

Best regards,

Steve

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