Ruijie Community

Title: Upgrade firmware [Print this page]

Author: john.black@ymai Time: 2024-4-3 12:14
Title: Upgrade firmware
We are encountering an issue while attempting to upgrade the firmware for the AP720-L. Upon attempting the upgrade, we receive the following error message:
"A buffer period of at least thirty minutes is required between the upgrade and the scheduled restart."

We have already restarted the AP before initiating the upgrade, and despite this, we continue to encounter the same error. Could you please advise on how to resolve this issue?

Thank you for your assistance."

Author: chenzixuan3@rui Time: 2024-4-3 13:29
Dear sir

Can I know what the current AP status light looks like?if it is Blinking green ,It is possible that the version is lost, you can restore it according to the following link.
https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=1932&extra=page%3D1

fireware : https://www.ruijienetworks.com/resources/software/rg-ap720-l-firmware/rgos1119b1p21/

Author: john.black@ymai Time: 2024-4-3 14:10

GTAC-Joy replied at 2024-4-3 13:29
Dear sir

The AP is working well, but there is a notification to update the firmware when updating show that error

Author: chenzixuan3@rui Time: 2024-4-3 14:32

John S replied at 2024-4-3 14:10
The AP is working well, but there is a notification to update the firmware when updating show that ...

Dear sir

1. Is there a switch being upgraded in your network?
2. Have you tried upgrading the web page of your device?
<img alt="image.png">

Author: john.black@ymai Time: 2024-4-4 08:21

GTAC-Joy replied at 2024-4-3 14:32
Dear sir

1. Is there a switch being upgraded in your network?

1. Is there a switch being upgraded in your network?

Yes, 3 switches have notifications for updates but still get the same error message,

2. Have you tried upgrading the web page of your device?
Which web page device?

Author: chenzixuan3@rui Time: 2024-4-5 09:22

John S replied at 2024-4-4 08:21
1. Is there a switch being upgraded in your network?

Dear sir
1.Can you try to stop the upgrade of switch and then try to upgrade the AP again?
2.You can upgrade at this location on the AP web page

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