Title: Ruijie and smoothwall Radius [Print this page] Author: it.support@pres Time: 2024-5-3 18:43 Title: Ruijie and smoothwall Radius I can't get smooth wall to allow access to the internet to clients on Ruijie AP. It looks like smooth wall authenticates the access point but then doesn't allow the client to connect to the internet. Could it be that ruijie doesn't provide a framed IP attribute? Author: liujunhui1@ruij Time: 2024-5-3 20:57
Hi/Hello，
I‘m sorry that we can't provide a specific solution for you based on current information.
May I know the wall authenticates referred to the captive portal authentication?
May I confirm the current issue is captive portal authentication wireless users can not access the network smoothly?
Can you help to check the following aspects：
Check channel usage by following steps: it could be the channel busy
in that case, you can try to enable Wi-Fi Optimization function on the Cloud
If the issue still exists, I would be glad to help you in Community.
Best regards,
Ross
Welcome to Ruijie Community (https://community.ruijienetworks.com/)
