Ruijie Community

Title: Device List: Error in "Offline Time" [Print this page]

Author: software@novert Time: 2024-5-10 02:39
Title: Device List: Error in "Offline Time"
Good afternoon
there is an error on project, device,
"offline Time"
the report is one hour ahead of the actual event that occurred.
The configured time is correct and this is not explained.

Real time is 19:51

Author: yujiamin@ruijie Time: 2024-5-10 10:58
Dear sir

You may check what is the device current time actually is on here:

And whether it is consistent with the cloud time zone you set here:

Best regards
Jenny

Author: software@novert Time: 2024-5-11 00:59

GTAC-Jenny replied at 2024-5-10 10:58
Dear sir

You may check what is the device current time actually is on here:

Hi Jenny
my time zone is GMT+1 , + Summer time active = GMT +2

Author: javier@ruijie.c Time: 2024-5-11 09:12

wallnas replied at 2024-5-11 00:59
GTAC-Jenny replied at 2024-5-10 10:58
Dear sir

Hi:
The issue is expected to be fixed by the next version of AP in July. During this period, it is advised to change the time zone manually to avoid the issue.

Regards,

Javier

Welcome to Ruijie Community (https://community.ruijienetworks.com/)