Title: Allow Some devices to access internet without ruijie cloud authentication [Print this page] Author: systems@kesari. Time: 2024-5-11 23:18 Title: Allow Some devices to access internet without ruijie cloud authentication We try to add MAC address in Auth User > allowlist But not working asking for login Author: liuxiyang@ruiji Time: 2024-5-12 09:08
Hi Kesari Tours,
I'm sorry that we can't provide a specific solution for you based on current information. Can you help to check the follows aspects:
1.Check configuration by following steps:
Check whether the mac address of the device is the same as that on the EG.Make sure random mac addresses are turned off on the device.
2.If it is, please try add user's ip address as user allowlist then try again.
3.please share the project with me, this is my email:liuxiyang@ruijie.com.cn.
Best regards,
Steve
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