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Title: Device offline but can login at local [Print this page]

Author: it@asiafootball Time: 2024-5-29 11:29
Title: Device offline but can login at local
Device offline but can login at local, how to add to cloud again?

Model

Model: AP820-L(V3)
Version: AP_RGOS 11.9(6)W1B4, Release(10161317)

Device Info

Device SN:

ZAS83DF02324C ZAS83DF02754A ZAS83DF07527A
those 3 device

Author: taizhaolong@rui Time: 2024-5-29 13:53
Dear It AFG,

Good day.
To address the offline issue of these 3 devices, you may take a look at this post first:
Device cannot go online on Ruijie Cloud - Ruijie Cloud - Ruijie Community (ruijienetworks.com)

if you have difficulty following this post to check, pls let us know.

RD,
David

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