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Title: Failed to connect to ubus. on NBS 3100 Switch [Print this page]

Author: clint.thebus@pr Time: 2024-7-10 16:03
Title: Failed to connect to ubus. on NBS 3100 Switch
Good Day,
I have a NBS3100-24GT4SFP-P Switch that shows "Failed to connect to ubus" when clicking on any of the tabs in the config.
Also i noticed that the POE section is not working. Unfortunately im not close to the site and can only get to the device remotely.

There is no POE Overview as on my other switches in this network.

Author: chenchunyan@rui Time: 2024-7-10 18:47
Hi sir,
Please try to restart the device and check if it can work. If not, please send SN to my email: chenchunyan@ruijie.com.cn

Author: clint.thebus@pr Time: 2024-7-10 21:43

GTAC-Vivian replied at 2024-7-10 18:47
Hi sir,
Please try to restart the device and check if it can work. If not, please send SN to my ema ...

Hi GTAC-Vivian,
I have rebooted the switch with no luck, so i sent you the serial number via the email address provided.

Thank you

Author: yangyue1@ruijie Time: 2024-7-10 22:54

Clint Thebus replied at 2024-7-10 21:43
Hi GTAC-Vivian,
I have rebooted the switch with no luck, so i sent you the serial number via the e ...

Hello sir,

Good day!
This needs replacement, plz send your name, email address, receiving address(detailed) to yangyue1@ruijie.com.cn
we will register you RMA case

Author: clint.thebus@pr Time: 2024-7-11 16:28

GTAC-Stella replied at 2024-7-10 22:54
Hello sir,

Good day!

Hi GTAC-Vivian,

I will get our admin department to log it with our Reyee supplier.
Thank you for the feedback.

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