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Title: Activated Voucher not update in cloud [Print this page]

Author: alexsiuscarlos@    Time: 2024-7-24 19:54
Title: Activated Voucher not update in cloud
activated vouchers not updated in cloud after being used, but the device can connected to internet as usual


Author: guominxiang@rui    Time: 2024-7-25 09:44
Hello,


I‘m sorry that we can't provide a specific solution for you based on current information.
May I ask you more details?
Can I see a screenshot of the specific problem phenomenon? Does actived voucher still display "not used" after activation?
Could you please share with me your device model, voucher status, client list and test results of user please?

Best regards,
Micca





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