Ruijie Community

Title: Apple Devices and Captive Portal [Print this page]

Author: kurt.salvador@g    Time: 2024-7-25 05:27
Title: Apple Devices and Captive Portal
Setup
a. AP-820(L) V3 Access Points
b. No Gateway
c. Authentication : Captive Portal with user accounts
Issue
When connecting to WiFi, apple devices see the WiFi as an unsecured network and will not connect resulting to the portal not loading.
Any solutions?

Author: guominxiang@rui    Time: 2024-7-26 10:01
Hello,

I‘m sorry that we can't provide a specific solution for you based on current information.
Can you help to check the following aspects:
Will the authentication page pop up when you manually type 1.1.1.1 in the browser? If yes, you can check whether you enable or disable block pop-ups


If the setting is enabled, you need to disable it and test again.


If the issue still exists, please talk with me again. I would be glad to help you in Community.

Best regards,
Mica





Welcome to Ruijie Community (https://community.ruijienetworks.com/) Powered by Discuz! X3.2