Ruijie Community

Title: Ruijie Switch and Synology NAS Issue? [Print this page]

Author: heralva2k5@yaho Time: 2024-7-31 11:39
Title: Ruijie Switch and Synology NAS Issue?
I have a Synology NAS DS223 on static IP and Ruijie Managed Switch XS-S196048GT4SFP-H. Randomly one of the computer in the network will not be able to access or even ping the IP the Synology NAS then after restarting ruijie then it becomes normal. Then on the next day another computer again will not be able to access it. I tried changing to an unmanaged switch hub from another brand which is just a simple one and theres no issue either. What could be the problem?

Author: wangyanjun3@rui Time: 2024-7-31 11:51
Hi sir can provide the device SN number and current version?

Author: heralva2k5@yaho Time: 2024-7-31 13:04
Edited by Herman Cruz at 2024-7-31 13:24

GTAC-Tom replied at 2024-7-31 11:51
Hi sir can provide the device SN number and current version?

SW Version: S19 RGOS 11.4(1)B42P17

Is it safe to post here the serial?

Author: wangyanjun3@rui Time: 2024-7-31 13:53

Herman Cruz replied at 2024-7-31 13:04
GTAC-Tom replied at 2024-7-31 11:51
Hi sir can provide the device SN number and current version?SW V ...

you can access by www.ruijienetworks.com/rita , we can support you online

Welcome to Ruijie Community (https://community.ruijienetworks.com/)