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Title: A switch can not add to Ruijie cloud [Print this page]

Author: zquanax@gmail.c Time: 2024-8-6 09:40
Title: A switch can not add to Ruijie cloud

Author: liuxiyang@ruiji Time: 2024-8-6 10:35
Hi sir,

Please refer to this link to do troubleshoot first:https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=767&extra=page%3D1

Best regards,
Steve

Author: zquanax@gmail.c Time: 2024-8-6 10:42

GTAC-Steve replied at 2024-8-6 10:35
Hi sir,

Please refer to this link to do troubleshoot first:https://community.ruijienetworks.com/for ...

I think the reason is that this SN cannot be added to rujie cloud.Could you give me some help，Thanks.

Author: liuxiyang@ruiji Time: 2024-8-6 11:24

Qua Zhang replied at 2024-8-6 10:42
I think the reason is that this SN cannot be added to rujie cloud.Could you give me some help，Tha ...

Hi sir,

May I know your device's SN?

Best regards,
Steve

Author: zquanax@gmail.c Time: 2024-8-6 11:27

GTAC-Steve replied at 2024-8-6 11:24
Hi sir,

May I know your device's SN?

G1NA0G300041C

Author: liuxiyang@ruiji Time: 2024-8-6 12:07

Qua Zhang replied at 2024-8-6 11:27
G1NA0G300041C

Hi sir,

I checked this Switch already online on cloud.

Please help supply the device picture containing SN and Time Watermark to prove you own this device now，or supply the purchase invoice of this device, so that we can assist to unbind it from other's account for you.

Best regards,
Steve

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