Author: guominxiang@rui Time: 2024-8-8 16:37
Hello，
Here is the guide for you to unbind your device: https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=4629&extra=page%3D1. You can try to unbind the device by yourselves. Hope it helpful to you.
If you fails to do it by yourselves, please sent your purchase invoice of this device or the product SN to Ruijie service email:service_rj@ruijienetworks.com. Our engineer will help to unbind the devices.
Here is the example: Device SN with a timestamp is necessary
Best regrads,
Micca
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